Terms of service | Who are we

General privacy policy of ePlus Lighting, owned by the company ENTRE LED legal person with number PT510460950 with registered office at Rua Campo de Viriato nº 94, 3510-122, Viseu.
If you are reading this document (‘Privacy Policy’), it is because you are visiting our website or have participated in one of our events.
This Privacy Policy is drawn up in accordance with Article 13 of EU Regulation 679/2016 (hereinafter ‘GDPR’) and provides some examples of how we process personal data, and definitions referring to more detailed explanations (at the end of this privacy policy) for the capitalised terms of this policy. For any clarification on this Privacy Policy or on how your data is processed, please send your request to:  info@eplus.lighting

Who we are
Eplus Lighting, a brand of the company ENTRE LED, which is directly responsible for processing your personal data.


We collect data from our website and including the reserved area, if you have received access. The data collected and the purposes for which it is processed depend on how you use our services and how you manage the settings of the browser, device and/or application you are using.

1) Data provided by you

When you use our Services, you may provide us with personal data such as your name, telephone/mobile number(s), e-mail address, place of residence, or third-party data, as well as your preferences (e.g. about certain products). 

If you provide us with third party data, you will be held responsible for having shared such information. You must be legally authorised to share it (i.e. authorised by the third party to share your information, or for any other legitimate reason). You shall indemnify us in full against any claims, complaints or claims for damages that may arise from the processing of third parties' personal data in breach of applicable data protection legislation.

2) Data collected by browser, device and/or applications

When you use our website, we collect information from the browser, device and/or application you are using. This information includes your IP address, the date, time of your visit and the URL visited, which includes unique identifiers and other information such as your browser or device. Information related to your browser or device may include your operating system, language, network settings, telephone operator or Internet provider, installed third-party applications and plug-in lists.

Some of this information is collected using cookies and other tracking technologies that are on your browser or device. This helps us to provide you with content that may be useful to you and to improve existing content with relevant information. 

3) Data collected through your activity

We collect information based on your interactions with our Services so that we can improve it and build relevant information for you.

In other cases, if you contact us by e-mail, post or other form of registration regarding our products and services or request other information, we collect and keep a record of your contact details, communications and our responses. 

4) Information about your location

We collect information about your location in order to understand the areas of the country where we have the most influence, as part of our Services, and to provide you with content that may be useful to you. Your location can be determined by:


- Manual entry of an address, city or postcode; your device's sensors; your IP address collected through your browser's permission.

- Your location is determined more or less accurately and consistently, depending on whether it is collected by your browser or device and the privacy settings you have set on them. 

- You can limit our collection of your location by changing the settings on your browser or device.

Sources of personal data
1) Data collected by our partners

We also receive information about you from our partners. Our partners can only communicate your personal data to us once they have contractually guaranteed that they have obtained your consent or that they have another legal basis that legitimises their sharing of such data with us.

2) Data collected from public or publicly accessible sources

We may collect your personal data with information obtained from publicly accessible sources within the limits of the law applicable to us. These sources may include public registers or public directories. Please note that a check is always carried out on the possibility of using this information.

Why we collect and process your data

1) To facilitate the collection of your data

To the extent permitted by applicable data protection legislation, we use your data, especially the data you provide to our partners, in order to update the information we have about you as a user or purchaser of our products and services. 

This processing is carried out on the basis of entre lda's legitimate interest.

2) Providing our services and related support

We use your data to offer you our services so that we can respond to your needs and requests.

This processing is carried out to fulfil contractual obligations or pre-contractual measures taken at your request.

3) Sending promotional communications

We may use your contact details (e-mail, telephone, SMS, postal address and/or any other available means) to send you promotional communications or for market research and consumer surveys that include marketing content. These communications concern all current and future brands with which we work. You can see a list of all the brands on our homepage or in the catalogues. There will be no prior targeting of communications from new future brands that may come under the remit of entre lda.

4) Excluding you from irrelevant promotional communications

We process your data to exclude you from promotional communications if they are not consistent with your profile, or if you wish to stop receiving our campaigns and communications.

This processing is based on our legitimate interest in setting and reducing or effectively utilising our marketing budget and your legitimate interest in not receiving irrelevant communications.

5) Analysing and improving our services and creating new services and features

We use your data and aggregated information to measure the performance of our services or to create new services. 

6) Comply with legal and tax obligations

We may use your data to fulfil legal obligations and orders to which we are subject, which are the legal basis for such processing of your data.